Total Cleaning Company South

Carly Russell of Total Cleaning Company South and Tom Ross of ForeTrack

Carly Russell of Total Cleaning Company South and Tom Ross of ForeTrack

The client:

Total Cleaning Company South a commercial and domestic carpet, curtain and upholstery cleaning firm

The brief:

Total Cleaning Company South was looking for a solution to better manage and improve efficiency of its fleet of 12 commercial vehicles which operate throughout the south.

The solution:

The Foretrack GPS system has been implemented on each vehicle.

The despatch department uses the system to keep track of its team of cleaning technicians who are heading to domestic and commercial properties and enables them to direct drivers to avoid traffic or change appointments, making the best use of their locations.

The Foretrack system uses GPS satellite tracking and GPRS mobile phone technology to relay information live to a computer.  It allows the company directors to see the exact location of each vehicle, monitor average speed, journey length and time, distance travelled and routes taken.

With the Foretrack GPS fleet tracking system in place, the cleaning firm has noticed a smoother running process of its fleet.

The result:

The system is extremely accurate and the data provided will help Total Cleaning Company South to manage costs and increase profitability, plan journeys, manage its technicians and also help to improve customer service providing them with additional information such as when they are due to arrive on site.

 

“We decided to implement the vehicle tracking system from ForeTrack to help us manage our team more effectively.  A perfect organisational tool, the web-based software is an integral part of our business enabling us to look online and see where our technicians are and how far they are from their appointments so we can update our customers on timescales.”

 “We are very happy with the Foretrack system and the service received.  The ForeTrack team is also on-hand to answer any queries.”

Tracey Russell, company director at Total Cleaning Company South