Connect & coordinate · VoCoVo
Retail team communications

Hands-free team communication built for the retail floor.

VoCoVo helps colleagues talk naturally while they serve customers, replenish stock, pick orders and respond to issues. Start with VoCoVo Link for smaller teams, then scale into a wider connected-store solution when you need more users, Call Points or integrations.

VoCoVo Link headsets supporting a connected retail team
Instant team connectionPurpose-built communication that keeps colleagues focused on customers and the job in hand.
Up to 8team members connected with VoCoVo Link
10 minutes or lesspositioned by VoCoVo for straightforward setup
Full-duplextalk and listen naturally in the team conversation
DECT voicededicated communication without relying on store Wi-Fi
Why VoCoVo

Make the whole shift feel closer.

The value is not another device. It is removing the walking, waiting, shouting and phone checking that slows down customer service and makes colleagues feel isolated.

01

Serve customers faster

Check stock, find a colleague or get an answer while staying with the customer instead of leaving the shop floor.

02

Keep colleagues supported

Give team members an immediate route to ask for help, raise an issue or discreetly bring colleagues into a situation.

03

Protect productive time

Reduce unnecessary walking, personal-phone messages and repeated call setup with a dedicated team conversation.

How it fits

Communication without changing how the team works.

01 · Wear

Keep hands available

Headset communication stays with the colleague while they serve, replenish, pick, receive deliveries or manage the floor.

02 · Talk

Reach the team immediately

Use the shared conversation to ask, coordinate and respond without hunting for a handset or colleague.

03 · Respond

Act while the moment is live

Customer questions, stock issues and colleague support can be dealt with while they are happening.

Scale the system

From a small team to a connected store.

The right design depends on team size, site layout and the workflows you want to connect. Foresolutions can help you choose the appropriate starting point rather than forcing a larger system than you need.

Smaller teams

VoCoVo Link

A compact route into professional retail team communications.

  • Up to 8 users
  • Single team conference
  • Quick setup and Link app support
  • Voice communication without Wi-Fi
Retail use cases

Built around real moments on the shop floor.

Customer questions

Ask a colleague for product, stock or service information without leaving the customer waiting.

Stockroom & fulfilment

Coordinate replenishment, picking, deliveries and front-of-house requirements as one team.

Fast team support

Bring colleagues or a manager into a situation quickly when someone needs assistance.

Managers & specialists

Reach the right person without repeated calls, tannoys or walking the store to find them.

VoCoVo FAQs

What buyers usually want to know.

What is VoCoVo Link?

VoCoVo Link is designed for smaller teams and connects up to eight users through dedicated communication headsets. It is positioned as a quick-to-deploy way to give colleagues instant in-store communication.

Does VoCoVo Link need the store Wi-Fi for voice?

No. VoCoVo positions its voice communication as DECT-powered rather than Wi-Fi dependent, helping keep team voice separate from the store's operational wireless network.

How quickly can Link be set up?

VoCoVo states that Link is designed to be set up in 10 minutes or less. Exact rollout time still depends on the site, charging locations and how you want the team configured.

What if we need more than eight users?

The wider VoCoVo connected-store solution is designed for larger teams and can add estate management, multiple conferences, Call Points, Keypads, telephony and third-party integrations.

Can Foresolutions help design the deployment?

Yes. We can work through users, coverage, workflows, charging, rollout and the wider communications environment to define the right VoCoVo configuration for the site.

Foresolutions + VoCoVo

Plan the communication around the shift.

Tell us how many colleagues need to stay connected, where they work and what slows communication down today. We will help map the right starting point.

Product capability references are based on current VoCoVo UK information. View VoCoVo Link ↗

What operational challenge should we solve?

Tell us what is wasting time, creating risk or making work harder. We’ll design the right solution around it.

Discuss Your Challenge →

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