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Customer case study · Events & Venues

Clear, dependable communications across one of London’s busiest event venues

Foresolutions tested the venue in real operating conditions and selected a digital radio platform around audio clarity, battery life, priority calling and ease of use for multiple departments.

indigo at The O2Digital radio communications
indigo at The O2 case study
indigo at The O2 logo
2,800Capacity live-event venue
Multi-teamBox office to security
Long-termCommunications partnership
01 · The challenge

What had to change.

indigo at The O2 needed to address the operational issues below.

01

Emergency calls needed priority access

02

Technical teams required loud, clear audio in noisy areas

03

Selected users needed the ability to monitor all channels

04

The system had to be intuitive for multiple departments and event-day users

02 · The Foresolutions fix

Designed around the operation.

Foresolutions designed the deployment around indigo at The O2’s workflow, combining the required hardware, software and implementation support.

01

Surveyed the venue and tested equipment in real day-to-day conditions

02

Selected Caltta radios for clear audio and strong battery performance

03

Designed channel coverage around box office, front of house, technical and security teams

04

Added modern digital features including Bluetooth accessory support and man-down compatibility

03 · Technology deployed

The technology behind the outcome.

The project used the following technology as part of the deployed solution.

01
Caltta digital two-way radios
02
Digital radio network
03
Bluetooth audio accessories
04
Priority calling and man-down compatibility
04 · Customer outcome

What the customer gained.

indigo at The O2 gained the following operational improvements from the deployment.

Clearer communications in noisy event environments

Reliable coordination across multiple venue departments

A user-friendly system suited to fast-changing live-event operations

A communications platform that has evolved with the venue over a long-term partnership

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Case study: indigo at The O2 · Events & Venues
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