Sector · Retail & Security

Protect frontline teams and coordinate response across busy public environments.

Retail and security teams work in unpredictable, public-facing environments where incidents can develop quickly. The technology has to support the person wearing or carrying it, the control team responding and the governance process that follows an incident.

Retail & Security operational environment
What usually creates the need

Operational pressure comes before product choice.

These are common patterns we see in retail & security environments. The right solution depends on the people, site, workflow, risk and outcome involved.

Operational pressure

Conflict and public-facing risk

Security teams may deal with aggression, theft, anti-social behaviour and difficult interactions where rapid support and reliable evidence matter.

Operational pressure

Lone and dispersed workers

Roving officers, opening and closing teams, car-park staff and remote posts may not have a colleague immediately beside them when something changes.

Operational pressure

Evidence has to be governed

Body-worn video only creates value when footage can be stored, found, retained, disclosed and redacted through a controlled process.

Relevant solution mix

Choose only the technology the operation needs.

Foresolutions can combine these capabilities or deploy them independently. We are not trying to force every organisation into the same technology stack.

01

Body-worn video & evidence

Design the camera, activation policy, storage and retrieval workflow around the role and the organisation’s governance requirements.

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02

Security radio & PTToC

Connect security, management and response teams using DMR or cellular Push-to-Talk according to site coverage and operating model.

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03

Live support workflows

Where supported and appropriate, connected devices can provide location or live incident context to supervisors and control teams.

04

Evidence retrieval & disclosure

Build a practical route from capture to secure storage, search, role-based access and onward disclosure.

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05

Lone-worker support

Communication, emergency alerts and monitoring can support a wider lone-worker risk-control process; technology does not replace the risk assessment.

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06

Multi-site standardisation

Standardise devices, channels, policies and support across multiple stores or sites while retaining local operational flexibility.

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What better looks like

Measure the operational outcome, not the number of devices.

A successful deployment should remove friction from everyday work and give managers information they can actually use.

Safer frontline teams

Give staff a faster route to support and clearer incident processes.

Quicker coordination

Connect control, security and management without unnecessary phone calls.

Controlled evidence

Make footage easier to retrieve and manage when it is genuinely needed.

Consistent deployment

Use common policies and configuration across multiple sites.

Where it fits

Designed around real working environments.

Use case

Shopping centres

Coordinate security, facilities and management teams across public areas, service corridors, car parks and control rooms.

Use case

Retail security teams

Support public-facing roles with communication and proportionate body-worn evidence workflows.

Use case

BIDs & public realm

Connect dispersed teams working across streets, town centres and mixed public environments.

Foresolutions approach

One accountable partner across the solution.

We can bring together devices, software, connectivity, configuration, integration, deployment, training and support so the customer is not left coordinating disconnected suppliers.

DiscoverUnderstand people, sites, risk and workflow.
DesignChoose the minimum technology needed.
PilotProve the operational outcome where useful.
DeployConfigure, train and integrate.
SupportOwn the solution and keep improving it.
Current guidance

Lone and public-facing worker safety

Our updated insight brings current HSE lone-working and ICO body-worn-video guidance into the operational design conversation.

Read insight →
Quick answers

Useful before the first conversation.

Can body-worn cameras be used by retail and security teams?

Yes, where their use is necessary and proportionate. Organisations also need appropriate privacy information, governance, retention and evidence-management processes.

Does body-worn video replace lone-worker procedures?

No. Technology can support monitoring, communication and emergency response, but employers still need to assess and manage lone-working risks.

What operational challenge should we solve?

Tell us what is wasting time, creating risk or making work harder. We’ll design the right solution around it.

Discuss Your Challenge →

Asset visibility Track it.Find it.Use it. Know where it is. Find what teams need. Keep valuable assets working.

Connected operations Connect it.See it.Control it. Connect people and systems. See what matters. Control the response.